FAQ

Frequently Asked Questions

NZD – New Zealand dollars

  • We have a large rental selection and every year it just keeps getting bigger. We are continually updating our fleet to carry new model boards and skis.
  • All equipment is fully serviced and maintained

Yes no problem. Swap either way you want and as often as you like!

No problem. As long as you drop the gear in before 9am we wont charge you for the days you have off the slopes. Come and collect again when you are ready to head back to the slopes.

Come in after 6pm the night before you are heading to the slopes.

All ski and board equipment is fully serviced at our inhouse workshop every time it is rented. We are happy to retune your equipment during your stay too.

We are open from 7.30am – 9pm during the peak period (july to september).

Bookings are non-refundable, but fully transferable. This means if you can’t make it on the  date you booked, we will hold your booking until you can make it. Or, you can transfer your  booking to another person(s) to use, and yes, they can change the date they want to use it too.  Just let us know if your plans change.

Dont worry. This is basically to give us an idication on your booking. When you arrive in store to pick up your equipment we will make sure that you try it on and it fits you.

There’s plenty to choose from. Coronet peak and the Remarkables are closest to town. Then approx 1 hour away  in the Cardrona valley is Cardrona and Snow Farm, Treble cone is a bit further away (just under 2 hours from Queenstown).

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